Customer Care

We are pleased to assist with product questions, gifting recommendations, order updates, shipping concerns, and anything else related to your Lello.Store experience.

For assistance with an existing order, please include your order number and the email address used at checkout.

Contact Lello

Email: lello@lello.store

Telephone: 415-342-5522

You may also use the form below. We aim to respond within one business day, Monday through Friday.

Private Gifting Assistance

For personal gifts, hostess gifts, corporate gifting, or assistance selecting products for a particular occasion, please contact us directly. We will be pleased to help create a thoughtful and beautifully considered selection.

Every message is personally reviewed by our Customer Care team.